Service Tool

What is the Welch Allyn Service Tool?

The Welch Allyn Service Tool is a software tool designed for biomeds to install software updates, upgrades, and add additional features including applications for all new Welch Allyn devices. This remote diagnostic tool streamlines the process of preemptive and routine maintenance—which helps simplify service and minimize the resources you need to keep devices on the floor and performing at their peak.

Download our brochure for additional technical and security details.

How It Works

The Welch Allyn Service Tool helps you enhance the value and longevity of your Welch Allyn devices and systems by providing a gateway for biomeds to remotely collaborate with Welch Allyn service technicians via our secure PartnerConnect™ network. This enables you to add future monitoring parameters, functionality, and clinical applications through the most cost-effective, innovative methods possible.

With the Welch Allyn Service Tool, you can:

Troubleshoot devices
Install software updates
Perform device calibration

Locate systems on the floor
Minimize offsite repairs and loaners

Service Tool Resources

Tutorial Videos

How To: Maintaining a Connex device with the Welch Allyn Service Tool

Watch this video tutorial to get an overview of the service tool software application that is used to maintain your Welch Allyn Connex devices. Learn how to perform an upgrade, activate a gold license, perform a NIBP calibration check, perform a full calibration, review the log files and install a medical device license.

How To: Activating the Gold License with the Welch Allyn Service Tool

Watch this video tutorial to learn how to activate the Gold License on the Welch Allyn Service Tool.

How To: Performing an NIBP Calibration Check on a Connex Device with the Welch Allyn Service Tool

Watch this video tutorial to learn how to perform an NIBP calibration check on one of your Connex devices with the Welch Allyn Service Tool.

How To: Performing an Upgrade on a Connex Device with the Welch Allyn Service Tool

Watch this video tutorial to learn how to perform an upgrade on one of your Connex devices with the Welch Allyn Service Tool.

How To: Accessing and Reviewing the Log Files for a Connex Device with the Welch Allyn Service Tool

Watch this video tutorial to learn how to access and review the log files for your Connex device with the Welch Allyn Service Tool.

How To: Installing a Medical Device License on a Connex devices with the Welch Allyn Service Tool

Watch this video tutorial to learn how to install a medical device license on one of your Connex devices with the Welch Allyn Service Tool.